Privacy Policy

At Plews, we have always taken regulation seriously and tried to do things right. This applies equally to the information we hold on you and how we dispose of your garden waste during a project.

You can be assured that we aim to always look after the information you have given us with as much care as we would expect others to look after our details.

We do not share or sell any personal details with third-parties for commercial purposes.

Your information is only held as long as is necessary or is required by law.

The minimum details required to carry out the service are held in each instance.

The service providers we use to provide, support and maintain the benefits and services we offer you are all GDPR compliant. In the case of those with USA links, data transfer is covered by the Privacy Shield Framework.


What information do we hold and for how long?

Plews eNewsletter Subscribers

Only your name and email address are held by ourselves. The service provider creates a number for you and holds this alongside your name and email address. If you unsubscribe we delete your personal details and the anonymous number allows for our statistics to not be affected. You can request to receive an exported file of this data held about you.


Plews Online Shop

This currently relates to Plews eBooks and Gardening Gift Vouchers.

We’ll use cookies to keep track of cart contents whilst you’re browsing our site and to show you products you’ve recently viewed.

Where you are purchasing an eBook or Gift Voucher, PayPal deals with the monetary transaction. Certain information is required to be kept for tax purposes.
Paypal privacy policy


Plews eBooks

We are informed of your name and email address when you download any eBook or PDF file from the Plews website. We will keep this information for up to 5 years following your download in case there is a query over copyright infringement.


Queries and Contact forms

Personal data is submitted by the website user and this is retained to answer any queries or follow up later as appropriate. Data is not kept beyond the scope of the business needs.



As a client we are required to hold your details for tax purposes for up to six years following completion of your project or service.

Depending on the nature of the service we have provided, we are required to hold your details for up to 11 years for insurance purposes.

Where we have provided goods with manufacturers’ or retailers’ guarantees, those details and yours will be kept for the length of the guarantee period.

Your data is held manually and / or digitally. It may be held solely by Plews or may be held with a third party (see below).


Embedded content from other websites

Plews Potting Shed articles may include embedded content (e.g. YouTube videos) Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.



We use Google Analytics to help us monitor page views. Popular content can then be further developed.


Third Parties

Where necessary or required we share information with:

CRM systems – which support us and enable us to carry out the best services to you
business associates
suppliers and other professionals in order for them to carry out their service to you as part of the overall service we are providing
representatives of a client if so instructed by the client
current, past or prospective employers of our employees
government and other agencies where we have a legal obligation to do so, for example, law enforcement


How we protect your data

Keeping information about you secure is very important to us so we store, process and share your personal information in accordance with the high standards required under the UK Data Protection Act and GDPR legislation, under appropriate contractual terms to prevent mis-use of your personal details. In the case of those with USA links, data transfer is covered by the Privacy Shield Framework.


What rights you have over your data

You can request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.


If you have any queries, please get in contact

Contact Information
Plews Garden Design –
Main Tel: 0203 7474 360
Mobile: 0777 6237 288
Write: 15 Hampden Road, Beckenham, Bromley, London, Kent, BR3 4HD
Updated November 2018